Time Base Corporation d/b/a TBC Consoles
170 Rodeo Drive
Edgewood, NY 11717
phone 1.631.293.4068
fax 631.293.4075
info@tbcconsoles.com
Support
TBC welcomes your questions or comments about our products and services. Please call, email or complete the Contact Form for general questions. The best way to get your support-related questions answered is to send a detailed email to Support@TBCconsoles.com or contact the member of our staff that you have worked with in the past.
You may also call us directly at 1-888-CONSOLE.
The instructions below are offered as a quick resource to help answer your support questions:
Rack rail Specification Sheet | pdf file – 245kb
Warranty and Returns
SATISFACTION GUARANTEED
We want to ensure that you are completely satisfied with your TBC product. Please contact us if you are not satisfied in any way and we will work with you. All TBC products go through a QA procedure and are warranted to be free of manufacturing, design, or material defects.
LIMITED LIFETIME WARRANTY
TBC provides a robust warranty on all of its products, including a lifetime warranty on fixed metal structures, and five to ten years on nearly everything else. Contact info@tbcconsoles.com for our full warranty sheet.
RETURN POLICY
Technical furniture are generally made to order and not returnable. Exceptions can be made for stock items that have not been used with a restocking fee. Contact support@tbcconsoles.com to inquire.