We want to ensure that you are completely satisfied with your TBC product. Please contact us if you are not satisfied in any way and we will work with you. All TBC products go through a QA procedure and are warranted to be free of manufacturing, design, or material defects.
LIMITED LIFETIME WARRANTY
TBC provides a robust warranty on all of its products, including a lifetime warranty on fixed metal structures, and five – ten years on nearly everything else.
TBC Warranty | pdf file – 127.2kb
We want you to be completely satisfied with your purchase however we understand that sometimes things don’t work out. If you have purchased an accessory and would like to return it please follow our guidelines to ensure the smooth processing of your request. This policy does not apply to custom orders or furniture.
TBC Return Policy | pdf file – 317kb