Committed to Customer Satisfaction and Innovation
TBC welcomes your questions or comments about our products and services. Please call, email or complete the Contact Form for general questions. The best way to get your support-related questions answered is to send a detailed email to Support@TBCconsoles.com or contact the member of our staff that you have worked with in the past.
You may also call us directly at 1-888-CONSOLE.
The instructions below are offered as a quick resource to help answer your support questions:
Monitor Arm Assembly Instructions | pdf file – 2.0mb
Rack rail Specification Sheet | pdf file – 245kb
Terms and Conditions | pdf file – 77.4kb
SATISFACTION GUARANTEED
We want to ensure that you are completely satisfied with your TBC product. Please contact us if you are not satisfied in any way and we will work with you. All TBC products go through a QA procedure and are warranted to be free of manufacturing, design, or material defects.
LIMITED LIFETIME WARRANTY
TBC provides a robust warranty on all of its products, including a lifetime warranty on fixed metal structures, and five – ten years on nearly everything else.
TBC Warranty | pdf file – 127.2kb
RETURN POLICY
We want you to be completely satisfied with your purchase however we understand that sometimes things don’t work out. If you have purchased an accessory and would like to return it please follow our guidelines to ensure the smooth processing of your request. This policy does not apply to custom orders or furniture.
TBC Return Policy | pdf file – 317kb
TBC CONSOLES
170 Rodeo Drive
Edgewood, NY 11717, USA
Phone 1.631.293.4068
Fax 1.631.293.4075
Toll Free 1.888.CONSOLE
info@tbconsoles.com
