Privacy Policy

Your personal information, if you provide any, will be kept strictly confidential. It is never sold, given away or shared with anyone, unless we’re required to by law.  Time Base Corporation d/b/a TBC Consoles (TBC) is not responsible for the privacy statements of others websites that may appears as links on our page(s).  The TBC website includes an e-commerce site and by using the TBC website, you consent to the data practices are described in this statement.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any information we might collect online.

Refund

All sales are final except in the event of a defect or as noted.  Please contact customer support within 2 business days of delivery to initiate the return process.  Standard accessories such as monitor arms can be returned within 30 days but are subject to a 20% restocking fee.

Shipping

Small parcel shipping will be via UPS, FedEx, or USPS.  Freight shipments will use our nominated carrier and may incur additional service fees which we will ascertain prior to shipment.  All orders will include tracking information.

Use of Cookies

TBC website may use “cookies” to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  It cannot be used to run programs.  Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.  One of the primary reasons to use cookies is to save time, such as creating an account on our website to easily input information on subsequent visits or allowing the web server to quickly load pages in the future.  You can modify your browser to decline cookies if you prefer but if you do decline cookies then you may not be able to fully experience the interactive features of TBC’s website or other websites you visit.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving periodic email announcements by TBC.  Users may opt-out of receiving these emails by clicking “unsubscribe” on the email received or by contacting support@tbcconsoles.com